- Make Order Letter.
An order letter is the same as a purchase order. In an order letter, you
will give the place where you are purchasing an item detailed
instructions for fulling your order. It is also considered a legal
record of that transaction. An order letter is a business letter which
confirms the details of a purchase of services or goods from one party
to another. Also, such terms as a letter of order or a PO (purchase
order) can be used. The purpose of an order letter is to give the
necessary instructions to the seller to fulfill an order successfully.
The paper track of a particular transaction starts with it.
Since an order letter serves as a legal proof of an agreement, it should
be written carefully. A customer should provide detailed information
about their order, such as the model number, quantity, size, color, the
payment terms, etc. When another party receives the letter, they will
start processing the order and, if all necessary details are mentioned,
dispatch the merchandise as soon as possible.
This is the step to make the Order Letter :
- Write a separate paragraph for each item, using double spacing between paragraphs.
- Clearly indicate the item number or the product code, the quantity, color and size being ordered.
- Specify the mode of payment.
- An order letter should also contain information about the cost of the
price, such as taxes, so that there is no misunderstanding when
making a payment.
- If you have already paid any advance against the order, you should mention it in the letter.
- Specify the relevant details related to the terms and conditions agreed upon by you and the other party involved.
- Indicate the preferable mode of shipping.
- Point out a deadline delivery date.
and last i give you example of Order Letter :
JL. Dr. Laimena
Maluku , Indonesia
Gotta, 2rd Floor
Tual, Maluku Tenggara
Dear Sir or Madam,
As per our discussions on March 28, 2013 we are pleased to place an
order for 3 lussin of t-shirt on the following terms and conditions:
The cost of each t-shirt will be Rp. 45.000/piece (exclude tax)
Delivery will be done within 3-4 days from the order date
Damage items in transit are not the responsibility of Mozza Butique
If the order is not delivered as per the above terms and conditions, the order stands cancelled and money can back 100%
We shall appreciate your shipping that albums immediately to our office in JL. Dr Laimena
Maluku, Indonesia. Payment we will made with transfer banking to your account on May 31 2013.
Hoping to have a good relationship with you.
The reason I make it ==> I think, order the t-shirt will be easy
and have big profit for a bussines again because now is modern world
that always to follow a style of fashion
Please enjoy it.
- Make Complaint Letter
Writing a letter of complaint is something most people have to do at
some point in their lives. Whether you're dissatisfied with a company's
product or service, it is usually possible to resolve the issue in a
mutually beneficial way, through a firm but polite letter of complaint.
Writing a complaint letter should not be complicated or scary - all you
need to do is clearly state the facts and politely request a resolution.
How to Write a Complaint Letter
- Include your name, address, and home and work phone numbers.
- Type your letter if possible. If it is handwritten, make sure it is neat and easy to read.
- Make your letter brief and to the point. Include all important facts
about your purchase, including the date and place where you made the
purchase and any information you can give about the product or service
such as serial or model numbers or specific type of service.
- State exactly what you want done about the problem and how long you are willing to wait to get it resolved. Be reasonable.
Include all documents regarding your problem. Be sure to send COPIES, not originals.
- Avoid writing an angry, sarcastic, or threatening letter. The person
reading your letter probably was not responsible for your problem but
may be very helpful in resolving it.
- Keep a copy of the letter for your records.
Sample Complaint Letter
Name of Contact Person, if available
Title, if available
Consumer Complaint Division, if you have no contact person
City, State, Zip Code
Dear (Contact Person):
Re: (account number, if applicable)
On (date), I (bought, leased, rented, or had repaired) a (name of the
product, with serial or model number or service performed) at (location
and other important details of the transaction).
Unfortunately, your product (or service) has not performed well (or the
service was inadequate) because (state the problem). I am disappointed
because (explain the problem: for example, the product does not work
properly, the service was not performed correctly, I was billed the
wrong amount, something was not disclosed clearly or was misrepresented,
To resolve the problem, I would appreciate it if you could (state the
specific action you want—money back, charge card credit, repair,
exchange, etc.). Enclosed are copies of my records (include copies of
receipts, guarantees, warranties, canceled checks, contracts, model and
serial numbers, and any other documents).
I look forward to your reply and a resolution to my problem, and will
wait until (set a time limit) before seeking help from a consumer
protection agency or the Better Business Bureau. Please contact me at
the above address or by phone at (home and/or office numbers with area
Enclosure(s) cc: (reference to whom you are sending a copy of this letter, if anyone)